Now Hiring - Senior Living Sales Director in Lancaster, NY

Senior Living Sales Director Summary

As one of the area’s fastest-growing leaders in senior care, we’re looking for that “special someone” to act as a trusted advisor to families who are looking for living options for their loved ones. The ideal candidate has experience achieving and exceeding monthly and quarterly revenue/sales targets; developing internal and external marketing strategies; and building strategic relationships with various referral sources to produce highly qualified prospects.

Does this sound like you?? Apply today!

About Us

The GreenFields isn't a big box shop. We're a locally-owned, independent provider that emphasizes quality above all else. And we're a progressive employer that offers PERKS that you won't find anywhere else... A career at The GreenFields means opportunities for continuing education and advancement, fun employee engagement activities, onsite child care services, free access to our gym & wellness center, and flexible scheduling designed to provide the work-life balance that you deserve.

Senior Living Sales Director Pay & Perks!

• Up to $1,500 Sign-On Bonus
• Competitive wages, pay based on experience
• Referral program $$
• Retirement Plan - 403(b)
• Tuition Reimbursement
• Medical & Dental Plans
• Premier Child Daycare Onsite
• Free Access to Employee Wellness Center/Gym
• Paid Holidays, Vacation, Sick Time
• Personal Time
• Paid Life Insurance and Pension
• Free Parking

Senior Living Sales Director Role & Responsibilities:

• Work with the Executive Director to develop and implement a rolling Sales and Marketing Plan.
• Spend time outside of the community generating inquires to meet and exceed monthly and quarterly revenue targets.
• Generate inquiries and move-ins from targeted referral sources by developing and maintaining relationships outside of the community, including but not limited to health care providers, hospitals, rehabilitation facilities, retirement and estate planners, real estate service providers, senior organizations, appropriate special interest groups, local civic groups/leaders and other community contacts.
• Collaborate with Executive Director to forecast move-ins accurately.
• Facilitate training and continuous in-servicing for all Senior Living staff that may field an inquiry call or conduct a walk-in or scheduled tour.
• Ensure that responses to inquiries are handled properly, timely and with appropriate follow-up and demonstrate sense of urgency regarding occupancy rates.
• Position the Organization as local experts on aging through facilitating introductions, joint sales calls, and strategic sales & marketing events.
• Quickly engage new inquiries on the phone and in person with the objective of helping guide them towards a sale.
• Accurately maintain Senior Living Customer Relationship Management (CRM) database by collecting and entering information about new inquiries and creating prompt, creative, and personal next steps after each interaction.
• Curate extraordinary customer experiences through hospital/rehab visits, highly personalized tours, and personal follow ups.
• Manage and monitor community marketing budget. Operate within established budgetary guidelines.

• Help Executive Director recognize first impressions and rent-ready apartment challenges/opportunities.
• Monitor the market and the competition of other senior living communities outside of the Organization.

• Create, market and implement engaging events for inquiries and local influencers.
• Serve as a resource by educating and providing information to those who advise seniors on health and alternative living options.
• May perform other duties as needed and/or assigned.

Senior Living Sales Director Qualifications:

• Bachelor’s degree in marketing, communications, or other relevant field. Experience may be considered in lieu of degree.
• Three to five years’ experience in sales, senior living industry preferred.
• Must possess excellent customer service skills, basic financial knowledge of revenue and profitability, strong computer and Customer Relationship Management (CRM) skills, and strong organizational skills.

• Must have the ability to maintain confidentiality
• Must be organized, detail-oriented, and able to multi-task.
• As dictated by business needs, must be able to work flexible hours, including evenings, weekends, and holidays.
• Must possess valid driver’s license.

• Must have proof of full COVID-19 vaccination.

Think you're a great fit for our Senior Living Sales Director position?? Apply today!

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Lancaster, NY 14086: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you previous been employed by Niagara Lutheran Health System (DBA The GreenFields Continuing Care Community, GreenField Health & Rehabilitation Center, GreenField Court, GreenField Manor or GreenField Terrace)?

Education:

• Bachelor's (Preferred)

Experience:

• CRM software: 1 year (Preferred)
• Sales: 3 years (Preferred)
• senior living: 1 year (Preferred)

Work Location: In person